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Creator Onboarding

Creator Onboarding

1. Visit Zexel Pay

2. Create an account

  • Enter your email and select the mode for your account "Creator: Receive payment".
  • Accept the terms and conditions and click "Register".

3. Verify your email

  • Copy the verification code received in the email into the corresponding field: "verification code".
    Email verification is essential to ensure the provided information is accurate and to receive important communications regarding your transactions.
  • Set a password:
  • At least 8 characters, including uppercase and lowercase letters.
  • At least one number and one symbol.
    A secure password is vital to protect your account and associated financial information.
  • Accept the terms and conditions of service.
  • Click "Join Zexel Pay".

4. Read and accept the terms and conditions of service.

5. Complete your profile and verify your identity

Once logged in, visit the "My Profile" section to complete it.

Required Information (Fields marked with an asterisk () are mandatory.*)

  • Personal details: Necessary to comply with legal requirements and ensure a seamless payment experience.
  • Tax and billing information: Required for legal compliance and a smooth payment process.

Profile Type

Select your profile option: Natural or Legal Entity.
This distinction ensures the security and legality of transactions:

  • Natural Person: Identifies you as an individual.
  • Helps personalize your experience on Zexel Pay.
  • Adjusts payment options and account settings accordingly.

  • Ensures compliance with legal and security requirements.

  • Legal Entity: Represents a legally registered company, organization, or society.

  • Enables specific functionalities for businesses.
  • Ensures compliance with regulations on billing, taxes, and business transactions.

Click "Save Changes".

6. Upload a high-quality photo of your identification document

Accepted Documents:

  • Passport
  • National ID Card
  • DNI or NIE
  • Other valid identification

We request this document to verify your identity and ensure the security of all transactions on Zexel Pay.

Click "Save Changes".

7. Self-employment certificate (Optional)

  • If you are registered as self-employed, a sole trader, or a freelancer, upload the accreditation document.
  • This enables payment via bank transfer.
  • If you are NOT registered as self-employed, this document is not mandatory.

Click "Save Changes".

8. Complete your default bank account details

To receive payments via bank transfer, include:
- Bank name
- Account number
- IBAN code
- SWIFT or BIC code (An alphanumeric series of 8 or 11 digits, available by searching online with your bank's name.)

Click "Save Changes".

Once all the data is completed and documents attached, Zexel will begin the verification process.
You will be notified of the result on the Zexel Pay platform and via email.

Once your account is verified, you can start creating your own payment requests.